Bernadette Sabourin RMT
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Frequently Asked Questions
Do you direct bill?
I am able to direct bill to Manitoba Blue Cross and providers that work with Telus Health, including Manulife, Canada Life, GroupHealth and 25 other insurers. This complimentary service add-on is available to those who can provide:
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name of insured member, policy and group numbers
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complete date of birth DD/MM/YYYY
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info regarding spouse if applicable (name, birthday)
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notice of a prescription for massage, if required.
You are responsible for knowing your third-party coverage and for paying any balance of fees in full on any services rendered, or should direct billing not be possible for any reason. Please email rmt.bernie@gmail.com to inquire about direct billing and be ready to provide all necessary information.
Where direct billing is not possible, I will provide a receipt that allows you to claim with your insurance provider for massage therapy benefits.
What is your preferred payment method?
E-transfer to rmt.bernie@gmail.com or cash payment are my preferred payment methods, to reduce costly processing fees. Did you know using a credit card costs the vendor between $3-5 per transaction? To keep massage services prices from rising, I suggest sending e-transfers as opposed to using credit cards.
Payment by card is accepted in person. A $5 surcharge will be applied for Square payments.
Square accepts : Debit, Mastercard, Visa, Apple Pay, Google Pay, and Samsung Pay.
Can I claim your service for acupuncture?
No. I am a Registered Massage Therapist providing certified acupuncture as a healing modality. I am not a TCM acupuncturist. I cannot be claimed under the category 'Acupuncture' as a service provider. Your claim can be made under Massage even if we use acupuncture needles in session.
Where exactly is your clinic?
I am inside the Kremer building at 301 Nassau, unit 103B, on ground level.
There is a seating area directly outside my office. I may be indisposed with another session in treatment, kindly wait until you are greeted. Do not knock.
Locked gender neutral washrooms are located beyond the waiting area. I will assist you with entry.
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2 hour street parking can be found on nearby Pembina, Warsaw, Jessie, Fleet and Mulvey Ave.
Bus stop service for route 60, 66 right outside.
How do I know which treatment to book?
Have a look at my Services page to learn more about each treatment. I encourage trying different services as you might discover healing benefits you have never experienced before!
Info for LAST MINUTE BOOKINGS
If you have questions before booking an appointment, please text or email.
It is not possible to answer phone calls as I am busy providing treatment.
If you have inquiries, please text or email for the quickest response.
What is cupping therapy?
Massage Cupping is the use of plastic cups and a hand-held vacuum pump to create a negative pressure on the skin’s surface. This separates the layers of tissue, drawing in nutrient-rich blood to provide healing to the targeted tissue.
What is the discoloration that occurs with some of the treatments?
The marks that are commonly left from Massage Cupping are an indication of the release of stagnation from the treatment area. A cupping mark is thought to be caused by the release of dead static blood, lymph, cellular debris, pathogens and toxins to the surface of the skin. Cupping marks are not painful and can range in intensity from no mark at all to a dark purple. Marks usually last from 1-8 days but can remain for approximately 2 weeks.
What are the therapeutic effects of Massage Cupping?
Pain Relief
Increase Range of Motion
Fascial tissue stretch
Spinal Decompression
Loosen stubborn Adhesions
Break up scar tissue
Release Deep Tissue Issues
Move Stagnation
Stimulate Blood Flow
Sedate the Nervous System
Treat hypertonic muscle
Treat muscle and joint stiffness
Strengthens the immune system
Promoting lymphatic fluid flow
Can be used on the abdomen for digestive issues
Can be used on the chest to improve respiratory issues
Small special types of cups can be used actively on the face to reduce wrinkles and improve skin appearance
I thought I booked but didn't receive confirmation
Check your spam/junk/filtered folders to find your appointment confirmation e-mail.
Please email me at RMT.Bernie@gmail.com if you have trouble, I will personally assist you.